Frequently Asked Questions

Planning Your Visit

Do I need to make an appointment?

Bridal appointments are highly preferred, as they do help us better plan the day and know when capacity has been met. Also, when scheduling an appointment, we are able to pre-register your information and send reminder notifications. We do our best to also accommodate walk-ins, if at all possible. On fully booked days, walk-ins will be re-scheduled for another appointment. Bridal appointments are an hour and a half long and for a more intimate experience, we strongly recommend a week-day appointment.

Mothers of the Wedding may call for an appointment, but availability for walk-ins is nearly always present.

What should I bring to my appointment?

Many ladies prefer to bring their own strapless bra, though we do have samples for trying on. Underwear is required, and white or nude is recommended for lighter gowns. Your consultant will benefit from any inspiration images you may have. Above all, we suggest bringing a positive attitude and the expectation of falling in love with something! Being prepared to make a purchase on your initial appointment with us makes the process much more enjoyable for you and you will benefit with amazing savings with our first-visit promotions!

Whom should I bring with me?

Through our experience, we have found it best for everyone involved to keep your group intimate. Seating capacity is at three to four additional guests. Beyond that, the extra opinions make the process very confusing for the bride and space becomes limited.

Are children allowed in your store?

Becker’s kindly requests you do not bring children along to the appointment, as it can disrupt the environment for other brides, as well as being a safety hazard for the child and the delicate nature of our products. If a child does accompany the appointment, we ask they remain attended in the lobby. We also require strollers to remain in the lobby as well.

We would like to celebrate with a toast. Is this allowed?

We ask that food and drink are not brought into the store, to preserve the delicate surroundings. However, we do understand how exciting choosing your dress is so we do allow one bottle of white celebratory drink per group, to be enjoyed in our lobby only following check out. Becker’s can not provide the drink and asks you bring your own cups.

Your Time With Us

What variety of products do you offer?

Becker’s is much more than bridal gowns. We also have an extensive Mother of the Wedding salon, with flower girl selections and online bridesmaid ordering. Additionally, we offer a full line of bridal and special occasion accessories, including: veils, headpieces, jewelry, slips, and more. Becker’s weddings qualify for 10% off everything else with the purchase of a bridal gown!

How many gowns are in your store?

As one of the largest gown inventories in the nation, Becker’s carries approximately 2,500 bridal gown samples and over 1,000 mother of the wedding dresses. Nearly all of the samples in the store are different from one another, even across sizes. This allows you the greatest variety and most comprehensive view of the bridal industry. Designers and style numbers can be offered upon request once a purchase has been made.

What is the price point of your gowns?

With such a large variety, our price points have quite a range. We have bridal gowns starting at $450 in destination and ranging up to $6,000 for couture designs. Average price point on most gowns, however, is between $800-$1,800. Mothers’ gowns range between $200-$1,000, with an average being approximately $300. Maids range from $150-$290. Mothers & Maids of Becker’s Brides always receive special savings!

For designer styles at reduced prices, please consider shopping Becker’s Bridal Outlet.

Am I allowed to take pictures?

Yes! Though a rare practice among bridal salons, Becker’s encourages you to bring a camera and capture the special memories. Also, if there is anyone who is unable to share in the shopping experience in person, they may join via Internet to video chat!

Purchasing and Sizing

What forms of payment do you accept?

All major credit cards, cash and check are accepted on initial deposits. However, on final payment, or when goods are leaving the store, a personal check can not be accepted. Becker’s offers flexible payment plans, if need be. A 70% down payment is required for all special orders, though payment in full may return special incentive or be necessary for custom change orders. Any form of deposit is a binding contract in agreement to pay the entire due balance.

What if I have bridesmaids who can’t come into the store?

Not a problem! We service bridesmaids all over the world. We now conveniently offer online ordering through our Dessy affiliate relationship. Through this partnership, your girls are able to shop all quick delivery styles through our website and still receive their Becker’s savings. On styles that qualify, gowns will arrive in less than two weeks and they are able to exchange sizes. Please visit our bridesmaid collections page to get started!

How do I measure myself for an order over the phone?

With a pliable measuring tape, have someone take the fullest part of your bust, the smallest part of your waist, and the fullest part of your hips. The smallest part of your waist is typically below your ribs, above your hips, and is the area that indents if you lean to the side. The fullest part of your hips is across the seat of your pants. Also, if calling in measurements, please be sure to note your height, in case special length is needed.

How does bridal and special occasion sizing run?

Most designers’ charts start at a size 2 or 4 and continue to size 28 or 32. Bridal gowns are cut differently than normal clothing. Most brides find they are approximately 1-2 sizes larger in bridal gowns than in typical clothing. Please understand that many manufacturers may mandate a size charge for gowns sized over 18 and the cost is not included in the price of the sample garment.

What sizes do you have in stock?

We stock from size 2-32 in both bridal and mothers’ gowns. Bridesmaid selections are offered online through our affiliate program and qualifying styles can be tried on for free at home to ensure a wonderful fit!

What’s Next

After my order is placed, how long will my gown take to arrive?

Your special order is typically place immediately following your visit with us. On average, a wedding gown will take approximately four to seven months to arrive. If custom changes are made, the latter is more likely. A mothers gown takes approximately four to six months. In both cases, please allow alteration time, which is generally two to three months. Rush shipping is occasionally available, but is case by case and at an additional charge. For new brides wondering when is best to make their decision, we recommend nine months to a year. Also, it is important to realize retailers have no foresight or control over production and delivery, so it is best to choose your gown early!

My special order is in, now what?

Becker’s Bridal will call you when your items have been received and are ready for pick-up. To best serve you and make your final experience with us special, we require a week-day appointment for pick up on gowns. We like to have you try on your gown, with the assistance of a consultant, so your special purchase is kept safe. Furthermore, you will likely have further questions or shopping to do and we need to have someone ready to serve you!

Does Becker’s offer an alteration service?

Upon request, we are happy to offer reputable and unaffiliated referrals across the state for you to take your gown to be altered. This reduces your travel time and costs, as most of our patrons live quite a a distance from our store.

Do you accept returns, exchanges, or transfers of deposits?

It is industry standard that all sales are final. This includes both out-of-inventory purchases as well as special orders. Once the manufacturer receives a special order, immediately following your visit with us, the pattern begins to be cut and putting a stop to the order is not possible. Any form of deposit is a binding contract in agreement to pay the entire due balance.

Do you offer gown cleaning or preservation?

Absolutely! Becker’s proudly offers the kit services of The Wedding Gown Preservation Co. You simply purchase a compact kit from us (at special savings for Becker’s Brides) and take it home to begin the process. You package your gown and accessories and your shipping label is included. From there, simply wait about 10 weeks and your gown comes back cleaned and preserved in a window box to be kept safely for generations! Simply contact us to reserve your kit today!

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